North West Supplies Military & Outdoor Equipment

FREQUENTLY ASKED QUESTIONS

What if it doesn't fit?
Simply call 01407 832020 or email us and arrange a return or replacement.

What if I am not happy with the product?
You must notify us within 7 days and a return can take place with either a full refund or a credit to spend on any other items.

How is the footwear sized?
As all our footwear is MoD stock products the sizing of both Male or female footwear is exact to the size. If you are unsure of what size your foot is here are some helpful tips. If you are ordering a size based on a sports trainer type shoe, come one size back, e.g. if you are 9 in a trainer then you would normally be a 8 in a military shoe or boot. Often the best way is to try someone else's shoe on first and take the size from inside the heel. The female shoe has a three figure number starting with 2 and this will translate to the size. e.g. size 6 is 245.